Automation · By request
Bring back customers you haven't seen in 60 days.
A regular customer who quietly stops coming back rarely announces it. A well-timed, honest message can bring them back before you even notice they left.
Chicago based. No sales calls. See the work before you decide.
The problem
Customers do not announce when they stop coming back.
They just quietly stop, and most businesses never notice until revenue looks a little soft.
A win-back message at the right moment costs far less than finding a new customer.
How it plays out
The same quiet customer, two ways.
Without it
With Aurora
An illustration of how it works, not a result. We are a new studio — we publish real client outcomes as soon as we have them.
What you'll need
What you'll need.
- Customer records with contact details and rough visit dates
Worth knowing
This depends on how complete and current your customer records are — messy or missing data means more setup work. We check this with you before quoting, honestly, rather than guessing.
How it works
How it gets set up.
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01
We review your customer records
To see what's usable and what needs cleaning up first.
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02
We write your win-back message
Honest, warm, in your voice — never pushy.
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03
We set the timing together
60 days is the default; we adjust it to fit your business.
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04
It's live
Quiet customers get a genuine nudge, automatically.
A few questions
FAQ
Why does this need a quote instead of a fixed price?
It depends entirely on the state of your customer records, which varies a lot business to business. We check first, then quote honestly.
What if my customer list is messy?
We will tell you plainly what needs cleaning up before this can work well, rather than launching something unreliable.
Can I change the 60-day timing?
Yes, any time, at no extra charge.
Ready when you are
Bring back the customers you're quietly losing.
Custom automations are quoted individually because the setup genuinely varies. Request a quote and we will look at your setup first.